HC-Industry shredders can process a wide range of different materials. No matter what kind of material needs shredding – we always find the perfect shredding technology for our customers’ needs.
Our skilled technicians and engineers are available to assist you.
Research and Development
Technicians and engineers specialised in the analysis of customer problems and in the search for technically and economically sustainable solutions, using 3D CAD technologies, structural and aeraulic calculations, with project managers assigned to each customer.
Customer Service
Our team is here to support you through the life cycle of the equipment.
Order updates and shipping information
Direct access to technical and engineering support
Fast responses by phone or email
Startup Support
We ensure your machine is set up correctly, operating as intended, and ready for your team to use confidently.
Post-installation checks and verification
Operational testing and adjustments
Performance confirmation
Guidance for operators before full production begins
Training
We make sure your team feels confident and capable operating and maintaining your machinery.
Daily operation and safety
Basic maintenance and care
Troubleshooting guidance
Tips for maximizing equipment performance
O&M Manuals and Documentation
We aim to provide clear documentation that makes operation and maintenance easier. Every machine comes with the resources your team needs. Manuals are available for most machines.
Manuals Include:
Operation and safety instructions
Maintenance steps and schedule
Parts lists, diagrams and reference materials
Troubleshooting guides
Spare Parts
We make sure you get the right parts when you need them.
OEM replacement and wear parts
Recommended spare-parts lists
Assistance confirming part numbers
Rush shipping for urgent needs
